Contract Options

THREE STEPS TO SERVICE

Whether it’s preventative maintenance or responding to a machine breakdown, Repropoint Service is always there, close at hand and ready to respond.

We believe that a fast response time for service is absolutely essential. Our Service Department operates as a separate entity within the Group and under the dedicated supervision of our Service Controller who can be reached on 0845 234 0702. We are able to assure our customers that they will receive fast and accurate information of engineers response times – targeted at between 4 and 8 hours.

Most maintenance and repairs are completed on customer’s premises but we also have a fully equipped workshop at Woking headquarters for refurbishing machines.

3. STANDARD

An Engineer will respond or be at your site to perform on-site repairs within 16 working hours of Repropoint receiving your call. Monday-Friday, Calls to be logged between the hours of 8.45am - 5.15pm & 5.00pm on Fridays.

2. ADVANCED

An Engineer will respond or be at your site to perform on-site repairs within 8 working hours of Repropoint receiving your call. Monday-Friday, Calls to be logged between the hours of 8.45am - 5.15pm & 5.00pm on Fridays

1. PREMIER

This service includes 1 annual health check/service, plus a 8 working hour response time from Repropoint receiving your call. Monday-Friday, Calls to be logged between the hours of 8.45am - 5.15pm & 5.00pm on Fridays

STANDARD SUPPORT

HP DESIGNJET MODEL	1 YEAR RRP	2 YEAR RRP	3 YEAR RRP	4 YEAR RRP	5 YEAR RRP	Monthy	Qtrly

500 510 T610 T620 T770 24" T770 HD 24" T770 44" T770 HD 44" T790 24" T790 44" 800 820 MFP Z2100 Z3100 Z3200 1050 Series T1100 T1120 24" T1120 44" T1100 MFP T1120 HD MFP T1120 SD MFP T1200 T1200 HD MFP T2300 eMFP T1300 T1300 PS 4520 4520 PS 4000 4020 4020 PS 4500 4500 Scanner 4520 Scanner 4500 MFP 4520 Scanner HD Scanner 4520 HD MFP Z5200 44" 5000 42" 5500 42" 5000 60" 5500 60" 5500 MFP 815 MFP CC 800 PS Z6100 42" Z6100 60" Z6200 42" Z6200 60" T7100	£247.00 £230.00 £264.00 £250.00 £226.00 £226.00 £318.00 £318.00 £300.00 £315.00 £350.00 £1,500.00 £320.00 £500.00 £500.00 £600.00 £320.00 £320.00 £422.00 £1,529.00 £1,529.00 £1,200.00 £422.00 £1,529.00 £830.00 £430.00 £430.00 £806.00 £806.00 £806.00 £806.00 £806.00 £800.00 £890.00 £890.00 £1,700.00 £950.00 £900.00 £806.00 £500.00 £800.00 £800.00 £880.00 £880.00 £1,500.00 £1,500.00 £1,500.00 £850.00 £920.00 £750.00 £1,350.00 £1,000.00	£412.00 £415.00 £440.00 £377.00 £377.00 £377.00 £530.00 £530.00 £410.00 £550.00 £635.00 £2,600.00 £621.00 £900.00 £900.00 £1,100.00 £620.00 £590.00 £768.00 £2,600.00 £2,600.00 £2,200.00 £620.00 £2,752.00 £1,466.00 £800.00 £800.00 £1,600.00 £1,600.00 £1,200.00 £1,200.00 £1,200.00 £1,450.00 £1,400.00 £1,400.00 £1,990.00 £1,800.00 £1,400.00 £1,200.00 £800.00 £1,575.00 £1,575.00 £1,600.00 £1,600.00 £2,784.00 £2,784.00 £2,784.00 £1,600.00 £2,050.00 £1,500.00 £2,200.00 £1,400.00	£659.00 £576.00 £660.00 £565.00 £565.00 £565.00 £760.00 £760.00 £630.00 £800.00 £930.00 N/A £880.00 £1,300.00 £1,300.00 N/A £870.00 £880.00 £1,152.00 £3,300.00 £3,300.00 £3,000.00 £1,152.00 £3,100.00 £2,000.00 £1,100.00 £1,100.00 £2,400.00 £2,400.00 £1,800.00 £1,800.00 £1,800.00 £2,250.00 N/A N/A N/A £2,800.00 £1,780.00 £1,800.00 £1,400.00 £2,250.00 £2,250.00 £2,350.00 £2,350.00 £3,110.00 £3,110.00 £3,110.00 £2,300.00 £2,890.00 £2,200.00 £3,000.00 £1,885.00	N/A £768.00 £879.00 £900.00 £754.00 £754.00 £1,061.00 £1,061.00 £1,000.00 £1,450.00 N/A N/A £1,299.00 £2,100.00 £2,100.00 N/A £1,303.00 £1,303.00 £1,500.00 N/A N/A N/A £1,500.00 £4,169.00 £2,600.00 £1,500.00 £1,500.00 £3,100.00 £3,100.00 £2,600.00 £2,600.00 £2,600.00 £3,100.00 N/A N/A N/A £3,450.00 £2,300.00 £2,600.00 £2,200.00 N/A N/A N/A N/A £4,200.00 £4,200.00 £4,200.00 £3,500.00 £3,850.00 £3,100.00 £3,800.00 £2,827.00	N/A £1,050.00 £1,265.00 £1,168.00 £990.00 £990.00 £1,399.00 £1,399.00 £1,600.00 £2,100.00 N/A N/A N/A £2,701.00 £2,701.00 N/A £1,600.00 £1,600.00 £1,899.00 N/A N/A N/A £2,000.00 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A £2,900.00 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A £3,200.00	N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A £140.00 N/A £46.67 £46.67 £56.00 N/A N/A N/A £142.71 £142.71 £112.00 N/A £142.71 £77.47 N/A N/A £75.23 £75.23 £75.23 £75.23 £75.23 £74.67 £83.07 £83.07 £158.67 £88.67 £84.00 £75.23 £46.67 £74.67 £74.67 £82.13 £82.13 £140.00 £140.00 £140.00 £79.33 £85.87 £70.00 £126.00 £93.33	N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A £397.50 N/A £132.50 £132.50 £159.00 N/A N/A N/A £405.19 £405.19 £318.00 N/A £405.19 £219.95 N/A N/A £213.59 £213.59 £213.59 £213.59 £213.59 £212.00 £235.85 £235.85 £450.50 £251.75 £238.50 £213.59 £132.50 £212.00 £212.00 £233.20 £233.20 £397.50 £397.50 £397.50 £225.25 £243.80 £198.75 £357.75 £265.00

ADVANCED SUPPORT

HP DESIGNJET MODEL	1 YEAR RRP	2 YEAR RRP	3 YEAR RRP	4 YEAR RRP	5 YEAR RRP	Monthy	Qtrly

500 510 T610 T620 T770 24" T770 HD 24" T770 44" T770 HD 44" T790 24" T790 44" 800 820 MFP Z2100 Z3100 Z3200 1050 Series T1100 T1120 24" T1120 44" T1100 MFP T1120 HD MFP T1120 SD MFP T1200 T1200 HD MFP T2300 eMFP T1300 T1300 PS 4520 4520 PS 4000 4020 4020 PS 4500 4500 Scanner 4520 Scanner 4500 MFP 4520 Scanner HD Scanner 4520 HD MFP Z5200 44" 5000 42" 5500 42" 5000 60" 5500 60" 5500 MFP 815 MFP CC 800 PS Z6100 42" Z6100 60" Z6200 42" Z6200 60" T7100	290.00 £290.00 £280.00 £320.00 £300.00 £300.00 £350.00 £350.00 £320.00 £400.00 £450.00 £2,000.00 £400.00 £590.00 £590.00 £680.00 £400.00 £400.00 £500.00 £1,660.00 £1,660.00 £1,450.00 £500.00 £1,650.00 £890.00 £450.00 £450.00 £900.00 £900.00 £890.00 £890.00 £890.00 £900.00 £1,000.00 £1,000.00 £2,052.00 £1,050.00 £1,495.00 £890.00 £590.00 £850.00 £850.00 £950.00 £950.00 £2,100.00 £2,100.00 £2,100.00 £920.00 £1,100.00 £900.00 £1,450.00 £1,100.00	£550.00 £537.00 £500.00 £528.00 £528.00 £528.00 £670.00 £670.00 £510.00 £690.00 £820.00 £3,000.00 £750.00 £1,100.00 £1,100.00 £1,200.00 £750.00 £750.00 £890.00 £2,752.00 £2,752.00 £2,600.00 £778.00 £2,890.00 £1,850.00 £920.00 £920.00 £1,800.00 £1,800.00 £1,300.00 £1,300.00 £1,300.00 £1,650.00 £1,758.00 £1,758.00 £2,500.00 £2,050.00 £1,800.00 £1,300.00 £1,000.00 £1,730.00 £1,730.00 £1,800.00 £1,800.00 £3,200.00 £3,200.00 £3,200.00 £1,850.00 £2,350.00 £1,700.00 £2,800.00 £1,866.00	£770.00 £802.00 £700.00 £950.00 £700.00 £700.00 £880.00 £880.00 £800.00 £850.00 £1,100.00 N/A £1,150.00 £1,550.00 £1,550.00 N/A £1,000.00 £1,000.00 £1,300.00 £3,600.00 £3,600.00 £3,500.00 £1,300.00 £3,600.00 £2,200.00 £1,300.00 £1,300.00 £2,700.00 £2,700.00 £2,000.00 £2,000.00 £2,000.00 £2,550.00 N/A N/A N/A £3,000.00 £2,100.00 £2,000.00 £1,650.00 £2,500.00 £2,500.00 £2,550.00 £2,550.00 £4,300.00 £4,300.00 £4,300.00 £2,600.00 £3,100.00 £2,500.00 £3,500.00 £2,490.00	N/A £1,100.00 £1,005.00 £1,400.00 £990.00 £990.00 £1,200.00 £1,200.00 £1,200.00 £1,600.00 N/A N/A £1,750.00 £2,600.00 £2,600.00 N/A £1,400.00 £1,400.00 £1,650.00 N/A N/A N/A £1,750.00 £4,400.00 £2,900.00 £1,700.00 £1,700.00 £3,500.00 £3,500.00 £2,780.00 £2,780.00 £2,780.00 £3,500.00 N/A N/A N/A £3,800.00 £3,000.00 £2,780.00 £2,100.00 N/A N/A N/A N/A N/A N/A N/A £3,700.00 £4,050.00 £3,600.00 £4,100.00 £3,000.00	N/A £1,350.00 £1,300.00 £2,000.00 £1,360.00 £1,360.00 £1,780.00 £1,780.00 £1,800.00 £2,550.00 N/A N/A N/A £3,200.00 £3,200.00 N/A £1,800.00 £1,800.00 £2,000.00 N/A N/A N/A £2,400.00 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A £3,200.00 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A £3,500.00	NA N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A £186.67 N/A £55.07 £55.07 £63.47 N/A N/A £46.67 £154.93 £154.93 £135.33 £46.67 £154.00 £83.07 N/A N/A £84.00 £84.00 £83.07 £83.07 £83.07 £84.00 £93.33 £93.33 £191.52 £98.00 £139.53 £83.07 £55.07 £79.33 £79.33 £88.67 £88.67 £196.00 £196.00 £196.00 £85.87 £102.67 £84.00 £135.33 £102.67	N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A £530.00 N/A £156.35 £156.35 £180.20 N/A N/A £132.50 £439.90 £439.90 £384.25 £132.50 £437.25 £235.85 N/A N/A £238.50 £238.50 £235.85 £235.85 £235.85 £238.50 £265.00 £265.00 £543.78 £278.25 £396.18 £235.85 £156.35 £225.25 £225.25 £251.75 £251.75 £556.50 £556.50 £556.50 £243.80 £291.50 £238.50 £384.25 £291.50

PREMIER SUPPORT

HP DESIGNJET MODEL	1 YEAR RRP	2 YEAR RRP	3 YEAR RRP	4 YEAR RRP	5 YEAR RRP	Monthy	Qtrly

500 510 T610 T620 T770 24" T770 HD 24" T770 44" T770 HD 44" T790 24" T790 44" 800 820 MFP Z2100 Z3100 Z3200 1050 Series T1100 T1120 24" T1120 44" T1100 MFP T1120 HD MFP T1120 SD MFP T1200 T1200 HD MFP T2300 eMFP T1300 T1300 PS 4520 4520 PS 4000 4020 4020 PS 4500 4500 Scanner 4520 Scanner 4500 MFP 4520 Scanner HD Scanner 4520 HD MFP Z5200 44" 5000 42" 5500 42" 5000 60" 5500 60" 5500 MFP 815 MFP CC 800 PS Z6100 42" Z6100 60" Z6200 42" Z6200 60" T7100	£320.00 £320.00 £330.00 £600.00 £320.00 £320.00 £390.00 £390.00 £340.00 £420.00 £480.00 £3,100.00 £480.00 £620.00 £620.00 £740.00 £450.00 £450.00 £550.00 £1,800.00 £1,800.00 £1,800.00 £550.00 £1,800.00 £1,000.00 £570.00 £570.00 £1,100.00 £1,100.00 £1,000.00 £1,000.00 £1,000.00 £1,100.00 £1,200.00 £1,200.00 £2,400.00 £1,200.00 £1,700.00 £1,000.00 £620.00 £1,000.00 £1,000.00 £1,050.00 £1,050.00 N/A N/A N/A £1,020.00 £1,300.00 £1,100.00 £1,600.00 £1,300.00	£610.00 £800.00 £650.00 £950.00 £600.00 £600.00 £700.00 £700.00 £650.00 £780.00 £900.00 £4,300.00 £920.00 £1,200.00 £1,200.00 £1,400.00 £860.00 £860.00 £1,000.00 £3,300.00 £3,300.00 £3,000.00 £1,030.00 £3,200.00 £1,907.00 £1,050.00 £1,050.00 £2,000.00 £2,000.00 £1,500.00 £1,500.00 £1,500.00 £2,000.00 £2,300.00 £2,300.00 £3,078.00 £2,200.00 £2,200.00 £1,500.00 £1,150.00 £1,900.00 £1,900.00 £2,000.00 £2,000.00 N/A N/A N/A £2,000.00 £2,590.00 £1,950.00 £3,100.00 £2,400.00	£880.00 £1,100.00 £880.00 £1,650.00 £810.00 £810.00 £1,000.00 £1,000.00 £910.00 £1,050.00 £1,300.00 N/A £1,300.00 £1,700.00 £1,700.00 N/A £1,200.00 £1,200.00 £1,450.00 £3,900.00 £3,900.00 £3,900.00 £1,500.00 £3,900.00 £2,600.00 £1,500.00 £1,500.00 £3,000.00 £3,000.00 £2,300.00 £2,300.00 £2,300.00 £3,000.00 N/A N/A N/A £3,200.00 £2,600.00 £2,300.00 £1,900.00 £2,650.00 £2,650.00 £2,800.00 £2,800.00 N/A N/A N/A £2,900.00 £3,590.00 £2,900.00 £4,000.00 £3,400.00	N/A £1,500.00 £1,390.00 £2,100.00 £1,200.00 £1,200.00 £1,500.00 £1,500.00 £1,400.00 £1,900.00 N/A N/A £2,100.00 £2,800.00 £2,800.00 N/A £1,600.00 £1,600.00 £1,800.00 N/A N/A N/A £2,000.00 N/A £3,200.00 £1,990.00 £1,990.00 £3,850.00 £3,850.00 £3,000.00 £3,000.00 £3,000.00 £3,850.00 N/A N/A N/A £4,000.00 £3,300.00 £3,000.00 £2,700.00 N/A N/A N/A N/A N/A N/A N/A £4,000.00 £4,400.00 £3,800.00 £5,100.00 £4,100.00	N/A £1,850.00 £1,780.00 £3,000.00 £1,890.00 £1,890.00 £1,900.00 £1,900.00 £2,000.00 £2,750.00 N/A N/A N/A £3,600.00 £3,600.00 N/A £2,100.00 £2,100.00 £2,200.00 N/A N/A N/A £2,900.00 N/A N/A 2500 2500 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A £3,600.00 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A £4,900.00	N/A N/A N/A £56.00 N/A N/A N/A N/A N/A N/A N/A £289.33 N/A £57.87 £57.87 £69.07 N/A N/A £51.33 £168.00 £168.00 £168.00 £51.33 £168.00 £93.33 £53.20 £53.20 £102.67 £102.67 £93.33 £93.33 £93.33 £102.67 £112.00 £112.00 £224.00 £112.00 £158.67 £93.33 £57.87 £93.33 £93.33 £98.00 £98.00 N/A N/A N/A £95.20 £121.33 £102.67 £149.33 £121.33	N/A N/A N/A £159.00 N/A N/A N/A N/A N/A N/A N/A £821.50 N/A £164.30 £164.30 £196.10 N/A N/A £145.75 £477.00 £477.00 £477.00 £145.75 £477.00 £265.00 £151.05 £151.05 £291.50 £291.50 £265.00 £265.00 £265.00 £291.50 £318.00 £318.00 £636.00 £318.00 £450.50 £265.00 £164.30 £265.00 £265.00 £278.25 £278.25 N/A N/A NA £270.30 £344.50 £291.50 £424.00 £344.50